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Volunteer Position: Membership Coordinator

The Membership Coordinator is the primary point of contact between potential members and MetroPets, and between members and MetroPets' officers and Board of Directors.

Primary Responsibilities:

  • Recruit MetroPets members from among animal welfare organizations, animal health workers, animal-related businesses, computer clubs and organizations, universities, and the general public;
  • Retain MetroPets members by educating members about the services that MetroPets provides, keeping informed of the services that members wish to receive, and transmitting questions and concerns of members to MetroPets' officers and directors;
  • Maintain the database of metroPets members;
  • Send reminders for membership renewal;
  • Communicate regularly with members and supporters;
  • Acknowledge renewals of membership;
  • Handle incoming inquiries and explain the benefits of membership;
  • Make calls, as appropriate, and follow up on leads provided by officers, directors, members, and others regarding potential members.

Other Responsibilities:

  • Help with the newsletter MetroPets Offline;
  • Work with the directors on membership criteria and fees;
  • Encourage volunteerism among members.

Technical Skills:

Required: None.
Helpful: Excel, regular e-mail access.

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